UPS, FedEx Under Fire for Late Christmas Deliveries
Published December 27th, 2013
GAINESVILLE -- UPS says they hope to complete the delivery of thousands of late Christmas packages by the end of the day Friday.
Trucks were back up and running on Thursday, delivering packages that failed to make it to their destinations in time for Christmas.
UPS isn't the only package handler to come under fire -- FedEx says they also had some late deliveries, but they called them "isolated incidents."
While some North Central Floridians expressed their frustrations over the delay, others said they feel as though the criticism directed towards both companies is a little unfair.
"When you're told that you would have something on time, and you're planning for something on time, it gets a little stressful when days start passing and you're not getting the item," said Christopher Stoney of Gainesville.
Stoney ordered two items online for his family earlier this month, and was assured they would be delivered before Christmas, which never happened.
As of Thursday night, Stoney had not heard from UPS, and says he has no idea when he will receive his orders. "It's like Santa showing up, just a few gifts short," said Stoney.
But Travis Oakman of Jonesville says he received all of his orders from UPS on time, and feels as though the company is being unfairly targeted for the last-minute orders of others.
"I feel like, a lot of people, if you did wait until the last minute, you kind of passed the buck to them," said Oakman.
In addition to increased order volume and bad weather, both UPS and FedEx say the shorter holiday shopping time frame also contributed to the mess, giving them one less week to get everything delivered.
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