Cox Communications offers help to federal employees amid government shutdown

Published: Jan. 15, 2019 at 6:19 PM EST
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Cox Communications has released a statement saying, that with the ongoing government shutdown, they do not want their costumers who are impacted to worry about losing their Cox services.

They want to let all federal employees that are unable to make a payment by their due date, to log in to My Account on or reach out to their customer service representatives through text, phone or chat for options.

Ask about Promise to Pay and Promise to Pay with Extension options this will limit late payment reminders or give more time to pay without worrying about any interruption to your Cox services.

To text a representative, type 54512 on your mobile phone or visit for support any time. You can also call 1-800-234-3993 and press 1 to speak with a billing support representative Monday through Friday.