GAINESVILLE, Fla., (WCJB) --- Rising GRU rates have customers who live outside of city limits concerned. People living in the unincorporated areas of Alachua County are not allowed to vote or have a say when it comes to the utility.
Back in November, Gainesville residents had the chance to vote to create an independent board to govern the utility, however, they're not the only GRU customers.
County residents are GRU customers but not by choice and not having a say has left many concerned.
"I definitely understand that it can be frustrating for county residents that they feel like they don't have a say in who runs the utility. I would ask them to remember though that if they were served by any of Florida's investor-owned utilities like Florida Power or Duke or anything like that, that those folks also don't get a say in who runs their utility board," stated Michael Selvester, chair of Utility Advisory Board.
GRU rates are already among the highest in the state, and those living outside of the lines are also required to pay a surcharge.
City commissioners told TV20 that if GRU customers living outside the city limits are interested in becoming a Gainesville resident they will have to contact the Department of Doing to learn about the annexation process.